Do I need to pay to start selling?
No. The free Seed plan lets you list 15 products and take orders via WhatsApp immediately. No credit card required.
Do you take a cut of my sales?
Never. Money goes directly between your customer and your Razorpay or Stripe account. We charge a flat subscription — not a commission.
Can I use my own Razorpay or Stripe account?
Yes, always. You connect your own payment account via OAuth. We never hold your money — zero risk for you or your customers.
Can I cancel anytime?
Absolutely. Cancel from your billing settings in one click. No questions asked, no lock-in period.
What is the refund policy?
We offer a 7-day money-back guarantee on all paid plans. If you're not satisfied within 7 days of payment, email billing@catalogtree.co for a full refund.
What happens when I hit the free plan product limit?
Your existing products stay live and customers can still order. You just can't add new ones until you upgrade to Plant or Tree.
Does the annual plan auto-renew?
Yes. Annual plans renew automatically. You can cancel before the renewal date from your billing settings with no penalty.